FAQ’s

Where are you located?

The Key West Aquarium is located on the world famous Mallory Square, home of the nightly Sunset Celebration. We are at the corner of Front St. and Whitehead St. in historic Old Town Key West.

Our address is #1 Whitehead Street, Key West, FL 33040

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Do you have parking?

Parking can be difficult in Old Town. However, there is plenty of metered parking on several blocks around Mallory Square. There is a parking garage at the Westin Resort one block over. There is also a Park and Ride garage located on the corner of Caroline and Grinnell Street where you can park and use the city bus to get downtown. Also, cabs and pedicabs are always available downtown for pick up.

Do you offer shuttle services to the Aquarium?

The Duval Loop is a bus route that runs from the Gulf to the Atlantic adjacent to Key West’s world-famous main street lined with shops, bars, restaurants, and all sorts of quirky stuff. The closest pick-up to the aquarium is the corner of Green Street and Whitehead street (1 block from the aquarium).

Do you have public presentations?

Guests can choose to attend any of our public presentations where we delve a little deeper into one of the exciting exhibits here at the aquarium. All presentations are free with admission and are a good way to learn a little bit more about some of the amazing animals we have here in the Florida Keys.

Can I take photographs and/or video?

Absolutely. Photographs and video are always welcome.

Do I have to take a tour?

That is entirely up to our guests if they would like to follow a tour. We recommend browsing the exhibits on your own and making time for a tour if your schedule allows. Please remember that our tickets are not transferable.

How much time should I expect to spend in the aquarium?

The average time our guests spend at once is 45 minutes to an hour.

How large is the aquarium?

Since the aquarium was first opened in 1935, it is a smaller, historical aquarium. It is one story and is wheelchair accessible.

Are you closed for holidays?

No. The aquarium is open 7 days a week, 365 days a year. We reserve the right to close early should special circumstances arise. We immediately inform our guests if there is any change in operation hours.

Are you pet friendly?

Yes! Dogs are welcome anytime as long as they are on leashes. The aquarium reserves the right to request the removal of any animal displaying aggressive behavior or for excessive noise.

Can I bring drinks and food inside?

No, food and drinks are currently not allowed inside the Aquarium.

Do you have any discounts for locals?

Yes.

The first Sunday is Locals Day. All residents of Monroe County, FL may visit the following attractions free* of charge on the first Sunday of each month: Sails to Rails Museum, Harry S. Truman Little White House, Key West Aquarium, Old Town Trolley Tours, Conch Tour Train and Key West Shipwreck & Treasure Museum. *Must have valid proof of Monroe County residency and picture ID: Driver’s License or Voter Registration. We cannot accept utility bills or rental leases. Other restrictions may apply.

September is Locals Month which means free* admission during the month of September for all Monroe County Residents. This offer is for families and individuals, not groups (schools, churches, scouts, etc.) *Must have valid proof of Monroe County residency and picture ID: Driver’s License or Voter Registration. We cannot accept utility bills or rental leases. Other restrictions may apply.

Hometown Pass: Residents of Monroe County can sign up for a free Hometown Pass and receive a complimentary ticket to various attractions when accompanied by a paid adult guest*. Restrictions apply. Sign Up For Hometown Pass here and learn more.

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